#asks-offers-advice

Thread

Taylor Samuelsen March 12, 2025 at 04:28 PM

Wondering if anyone has experience building out a super efficient and effective order fulfillment system—or has ideas they’d like to share. We recently brought fulfillment for our cosmetic line in-house (happily parting ways with our 3PL). Right now, we’re navigating a growth spurt, and I’d love to tighten up our operation. Specifically, I’m looking for ways to streamline the packing process, ensure we don’t run out of materials, and improve overall efficiency.

Brian Von Ancken March 12, 2025 at 04:37 PM

I thin @Jake Rosenberg thinks about this a lot?

Darci March 12, 2025 at 04:51 PM

No but I'd love to hear what others have to say and to learn more about your process of bringing that in-house. We are not particularly pleased with our 4PL and are considering alternatives.

Brian Von Ancken March 13, 2025 at 09:47 AM

Also I got a guy who is an expert in this if you want an intro https://pelagic.co

Taylor Samuelsen March 13, 2025 at 06:43 PM

Thanks would love a Pelagic intro.

Taylor Samuelsen March 13, 2025 at 06:44 PM

@Darci happy to chat. we went back and forth for about 18 months with Ship Bob...it was a long and sort of expensive project to bring it all in house - but it's been very much worth it!

Darci March 13, 2025 at 06:47 PM

Would love to hop on a call. We are currently with ShipBob so-----I get it 😫

Jake Rosenberg March 17, 2025 at 03:56 PM

We use a 3pl that’s local and more custom. We have great margins so Paying maybe $1 extra per fulfillment fee allows us to do whatever we want. Throw in last minute free gifts, etc

Darci March 17, 2025 at 03:59 PM

@Jake Rosenberg We used to use a more local 3PL but found that the shipping time was really long - how long is your average arrival time?

Jake Rosenberg March 17, 2025 at 04:00 PM

A lot of our products are under 1 lb, so we can do usps first class shipping for 13 oz and under. To zones 1-3 it’s fast. For east coast (coming from La) it’s 4 business days usually

Darci March 17, 2025 at 05:48 PM

Wow, and you suspect it ends up being only about $1 more than the typical large-scale 3PL?

Jake Rosenberg March 18, 2025 at 09:02 PM

Yup! We probably save money at the end of the day becuase larger 3pl’s made a TON of mistakes when fulfilling our orders. Dm me if you want an intro to our place!

Jason Jin March 19, 2025 at 03:39 PM

Having some 3PL issues (missing SLA, messing up orders, the usual)

Would love an intro as well! @Brian Von Ancken